Housing tech firms merge AI triage with human call support
Askporter and PropCall have formed a partnership to integrate automated triage systems with 24-hour human call handling for housing providers and facilities management organisations. The arrangement combines AI-powered categorisation of enquiries with human agents who can authorise emergency repairs
<p>Askporter and PropCall have formed a partnership to integrate automated triage systems with 24-hour human call handling for housing providers and facilities management organisations. The arrangement combines AI-powered categorisation of enquiries with human agents who can authorise emergency repairs</p>