How to use AI for a ‘voice of the customer’ analysis
You can read endless online advice telling you how to train AI to sound like you. Most suggest using AI to analyze your blog, your newsletter, and your social posts. That’s all fine, but you should also be asking AI to analyze your customers—the words they use to describe their pain points.
<p>You can read endless online advice telling you how to train AI to sound like you. Most suggest using AI to analyze your blog, your newsletter, and your social posts.
That’s all fine, but you should also be asking AI to analyze your customers—the words they use to describe their pain points.</p>