New Homes Ombudsman complaints triple in one year
Complaints to the New Homes Ombudsman have increased threefold in the past year, with a higher proportion of cases being decided in favour of homeowners. The service received 1,802 cases in 2024/25, up from 593 the previous year, whilst compensation awarded increased from approximately £67,000 to ne

<p>Complaints to the New Homes Ombudsman have increased threefold in the past year, with a higher proportion of cases being decided in favour of homeowners. The service received 1,802 cases in 2024/25, up from 593 the previous year, whilst compensation awarded increased from approximately £67,000 to ne</p>