The AI productivity paradox: Why AI is everywhere except in the productivity numbers
In December 2024, just as the AI hype was ramping up, my colleagues Nicole Radziwill, Todd McClees, and I warned in the Harvard Business Review that most enterprises were poorly positioned to benefit from the technology. Our point was that AI isn’t just a technology story. It’s a human story, and pe
<p>In December 2024, just as the AI hype was ramping up, my colleagues Nicole Radziwill, Todd McClees, and I warned in the Harvard Business Review that most enterprises were poorly positioned to benefit from the technology. Our point was that AI isn’t just a technology story. It’s a human story, and pe</p>